Aftercare Cleaning

Challenge

Aftercare is a specialist cleaning company that deals with post-trauma situations including crime scenes, suicides and more. Having previously offered these services under the brand of a general cleaning company, Aftercare is technically a new startup but the team have bags of experience and they know first hand what clients are going through in these challenging times.

Solution

The Aftercare brand is a perfect representation of the team - calm, compassionate and caring. The website experience helps distressed clients find the help they need, with the messaging speaking directly to the user with genuine empathy. Elsewhere in this industry, you see a lot of imagery of police cordons, hazmat suits, blood, needles and worse. These sites are the antithesis of what these clients need: Triggering imagery, cold branding, busy interface, transactional approach. Aftercare set out to do things differently with their branding, as they do with all other facets of the business.

Recognition

View Client Website
The brand combines empathetic messaging, soft illustration and a calming colour palette
Bespoke brand Icons are used across the webite.
The brand illustration style combines simple layered shapes to represent more complex themes
Bespoke brand Icons are used across the webite.
Each service is assigned a simple icon
Bespoke brand Icons are used across the webite.
Bespoke brand Icons are used across the webite.
illustration is used across the website to represent services. Photographic imagery is avoided where possible as it can be triggering
Bespoke brand Icons are used across the webite.
The website provides a number of support services like useful contacts and helpful blog articles
Bespoke brand Icons are used across the webite.
Discretion is important to Aftercare clients so the team turn up in low brand workwear and vehicles
Bespoke brand Icons are used across the webite.
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